System Requirements
Aladdin is a piece of Web-based, computer-aided design software that can run within a browser on Chromebook, Windows, Mac, iOS, and Android. However, there are some system requirements that you must be aware of. Because Aladdin requires considerable graphics support and processing power, we generally do not advise people to run Aladdin on low-end computers older than five years. Ideally, the computer should have at least 8 GB of memory. But if you have a recent Chromebook such as the basic version of the HP 11 G8 Education Edition (only 4 GB of memory, released in January 2020), Aladdin should work on it — as long as you do not open a lot of apps at the same time.
Troubleshooting
Graphics support. WebGL 2.0 must be enabled to run Aladdin. Check if it is disabled and how to troubleshoot.
Update graphics card driver. If you use Windows and Aladdin does not work on it, you may need to update the graphics card driver. This is because, unfortunately, some driver updates are not included in the system updates and must be updated manually. Follow the steps below to update your graphics card driver:
- Click "Start," type “Device Manager,” and click it to open.
- Click "Display adapters" and select your graphics card.
- Right-click on the selected item and click "Update driver."
The following screenshot shows where the graphics card settings can be found in the Device Manager of Windows 10:
